Mayor Gives Update on Monday Power Outage

IMG_3651The power issue in downtown Knox on Monday morning affected 700 homes and businesses.

Knox Mayor Rick Chambers informed the council members last night that City Hall was shut down for the day until repairs were made, and MPI had to close production for the day due to lack of power.

The driver of a garbage hauler dropped off the large recycling bins at City Hall and failed to lower the rack on the truck. That rack caught the telephone lines as he was pulling away from the parking lot and snapped the pole in half. The lines were attached to City Hall.

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Statewide Winter Moratorium Ends, Utility Payment Assistance Still Available

The state-mandated moratorium on utility service disconnection during the winter months is over. However, several forms of payment assistance are still available for low-income families who need help paying their heating bills. These include assistance through the Low Income Home Energy Assistance (LIHEAP) Program. It is available to households that fall within 150 percent of federal poverty guidelines and is administered through local community action agencies. LIHEAP-eligible NIPSCO customers may also qualify for additional discounts through the NIPSCO Customer Assistance for Residential Energy, or CARE, program. Applications are made at the same time as those for LIHEAP assistance. Continue reading

Various Assistance Options Available for NIPSCO Customers

NIPSCO customers who are struggling to pay their utility bills are urged to contact the company’s 24-hour Customer Care Center to explore their options. They include state and federal payment assistance as well as resources available from local community action agencies. All three are based on income. Continue reading

NIPSCO Offers Tips to Stay Warm and Save Energy

The continued cold weather means higher utility bills for Hoosiers. NIPSCO offers a variety of energy efficiency rebates that can save money in both the short and long-term. They include up to $450 back, on attic insulation with air sealing, up to $250 back on a 95 percent efficient furnace, a $20 rebate on a programmable thermostat and a $50 rebate on a smart wi-fi thermostat. Customers can schedule a free home energy assessment by calling 1-800-721-7385. Continue reading

NIPSCO Receives Approval for Green Pilot Program

A pilot program started in 2012 has been granted long term approval according to NIPSCO.

The company’s Green Power Rate program is offered to residential, commercial, and industrial customers. Currently there are 940 homes and businesses enrolled in the Green Power Program.
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Transmission Line Project Starting Construction This Year

NIPSCO says they will begin construction this summer on a project that has been in the works for a couple of years.

The Reynolds-Topeka Electric Transmission Line hopes to improve reliability and lower costs for NIPSCO customers. Representatives of the company have held meetings with the public to better plan the line’s route.
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NIPSCO Warns of Bill Payment Scam

NIPSCO warns customers of a scam involving bill payments. Impersonators claiming to be NIPSCO employees call customers, tell them their bills are delinquent and request immediate payment to avoid a service disconnection.

Never give personal information, including Social Security numbers and banking information, to unconfirmed sources. NIPSCO only asks for a Social Security number when a customer is applying for new service or to validate an account holder when a customer calls to obtain account information, complete a transaction or service-related request over the phone. Continue reading

Police Warn of Phone Scam

Several complaints of a phone scam have been received by the Knox City Police Department.

According to police, residents are getting phone calls by people claiming to be from NIPSCO and demanding payment on their bill. The caller threatens the resident that a utility worker will arrive at their residence to shut off power in an hour if the payment is not made during the phone call.

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NIPSCO Now Accepting Winter Energy Assistance Applications

Northern Indiana Public Service Company (NIPSCO) utility customers who may need help paying their heating bills this winter can now sign up for the federal low income energy assistance program. Available assistance includes the Low Income Home Energy Assistance Program, or LIHEAP. It’s available to households falling within 150 percent of federal poverty guidelines. Between Dec. 1 and March 15, Indiana natural gas utilities do not disconnect service to customers enrolled in LIHEAP who are behind on their bills. NIPSCO customers enrolled in LIHEAP also qualify for the Customer Assistance for Residential Energy, or CARE, program. It provides further bill reductions to eligible customers. Continue reading

NIPSCO Projects Lower Winter Heating Bills

NIPSCO gas customers can expect to pay less to heat their homes this winter, according to the utility company’s forecast for home heating bills. Projections indicate they will be four percent lower than last year. That means an average savings of $22 over the winter heating season for residential customers. Continue reading

Power Restored Across Kankakee Valley, More Storms Possible

The lights are back on for NIPSCO and Kankakee Valley REMC customers after a strong thunderstorm rolled through the area yesterday afternoon. Neither utility is reporting outages at this time. Yesterday more than 1,000 NIPSCO and 230 Kankakee Valley REMC customers were without power. Continue reading

Expert Says Proposed Coal Regulations Don’t Consider “Big Picture”

The proposed Environmental Protection Agency regulations of coal-fired power plants could hit Hoosier energy consumers hard in the pocketbook. That’s the contention of organizations like Kankakee Valley REMC, NIPSCO and even Gov. Mike Pence, who are all opposed to what they say is an overreaching proposal by EPA to reduce greenhouse gas emissions.

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Marshall County Detectives Investigating Thefts

Detectives with the Marshall County Sheriff’s Department are looking for information into two recent theft incidents.

It was between June 30 and July 9 when unknown person(s) gained entry into a NIPSCO substation at 18881 15th Road and took a large amount of copper wire and connectors. Three storage units were also damaged and it believed the same person caused the destruction.

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Post-Storm Power Restoration Efforts Continue

Several Starke County residents are still in the dark as a result of Monday’s storms. As of 4:30 this morning, NIPSCO reports 349 customers without power in Knox and 52 in North Judson. Numerous outages are still reported in LaPorte County as well, and a handful of Marshall County NIPSCO customers are still without power. Continue reading

NIPSCO Updates Power Restoration Timeline

NIPSCO officials say most customers in their service area should have electricity by 10 p.m. tonight, and service to the rest should be back on sometime tomorrow. Monday night’s storms left 128,000 total customers across northwest Indiana in the dark. NIPSCO crews and workers from other utility companies in Indiana and surrounding states have been working around the clock since to restore power. As of 11:30 a.m. CDT, 32,000 customers are still without power. Continue reading

Post-Storm Power Restoration May Take Days

NIPSCO officials say it could take several days to restore power to areas affected by Monday night’s storms. As of 4:30 this morning, nearly 35,000 customers are still in the dark. That number includes more than 700 in Starke County, more than 600 in Marshall County and a handful in Pulaski County. Nearly 2,000 NIPSCO customers in LaPorte are without power as well. Continue reading

Storms Leave Kankakee Valley in the Dark

Power is still out this morning across much of the Kankakee Valley after two lines of strong storms tore through the area last night. NIPSCO and Kanakee Valley REMC crews are working as fast as they can to restore power to affected areas. About 3,800 REMC customers in Starke, Pulaski and Marshall Counties are in the dark. More than 86,000 NIPSCO customers across the northern Indiana are without power as well. Continue reading

NIPSCO Announces Customer Energy Savings Plans

Northern Indiana Public Service Company (NIPSCO) is offering customers more ways to save money and conserve energy by extending energy efficiency programs.
The programs are available to all NIPSCO electric customers and will replace the state-wide Energizing Indiana programs. They are set to expire at the end of 2014. Popular residential programs such as the Energy Efficiency Rebate Program, the New Construction Program and Low Income Weatherization Program will continue. Continue reading

Call 811 before Attempting Projects that Involve Digging

Many outdoor projects are being planned now that spring is upon us and NIPSCO wants to remind you to call before digging.

April is National Safe Digging Month. Call 811 two business days before starting any digging project to have underground utility lines marked. If 811 isn’t called before a digging project, not only do you subject yourself to injury but you could be fined up to $10,000 or more and the cost to repair damages.

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Statewide Winter Moratorium Ends Today for Gas and Electric Customers

NIPSCO’s winter moratorium ends today for customers enrolled in the Low Income Home Energy Assistance Program.

NIPSCO and all Indiana electric and gas utilities do not disconnect service to LIHEAP customers who are behind on their bills during the winter heating season which begins Dec. 1 and ends March 15.

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