All of the Knox Water Department customers whose pipes froze over the winter have been thawed out. Water Superintendent Todd Gardner also tells WKVI news that the last of the leaks have been repaired.
The bitterly cold temperatures and frozen ground took their toll on residents in Parkview Heights and elsewhere around the city due to shallow water lines that were put in the ground before the current code standard of five feet was adopted.
Gardner suggested at the last Knox Board of Works meeting that the city send reminder postcards to residents of the affected areas prior to the onset of cold weather next year advising them to let faucets run to prevent pipes from freezing. The city did adjust bills for customers whose use was excessive due to leaving their water turned on.