Reporting a non-working street light just became easier, thanks to a new online tool launched by NIPSCO.
Customers noticed a streetlight that is broken or burned out can conveniently visit this website and submit a request to have it fixed. An interactive map identifies all of the street lights owned or maintained by NIPSCO. If a customer does not have the exact pole number, they will still be able to search for the street light by address or location.
When a street light is reported, NIPSCO receives an incident report that includes all details related to the outage. With this information, NIPSCO can quickly route the ticket to the appropriate department for repair. If the customer provides an email address, NIPSCO will notify the customer once the streetlight has been repaired. The online tool also provides a status of the light in case someone else has already reported the outage.